Esta página tiene sonido. Para escuchar, debes descargar un programa. Click aquí. This website uses Microsoft Agent technology. Merlin (c) 1996-1998 Microsoft Corporation. All rights reservedAt the travel agency
Read the dialogue and try to understand it. Agent: Good morning, sir. How may I help you?
Customer: Good morning. I intend to visit England with my wife. What would you recommend?
Agent: Well, we have several package deals. How long do you plan to stay?
Customer: We will stay around two weeks.
Agent: In that case, I would recommend you our all-inclusive tour.
Customer: What does it include?
Agent: It includes air and ground transportation, accommodation, meals and guided visits.
Customer: I really like that. May I have a brochure, please?
Agent: Of course, sir.
Customer: Good morning. I intend to visit England with my wife. What would you recommend?
Agent: Well, we have several package deals. How long do you plan to stay?
Customer: We will stay around two weeks.
Agent: In that case, I would recommend you our all-inclusive tour.
Customer: What does it include?
Agent: It includes air and ground transportation, accommodation, meals and guided visits.
Customer: I really like that. May I have a brochure, please?
Agent: Of course, sir.
Language Focus
Read the vocabulary notes and try to remember the meanings.How may I help you? | ¿En qué puedo ayudarle? Es la fórmula de cortesía que se utiliza normalmente para ofrecer ayuda al cliente. También puede decirse What can I do for you? |
to intend to | tener la intención de |
several | varios |
package deal | paquete turístico |
to plan | planear, tener planeado |
to stay | permanecer, quedarse |
all-inclusive tour | viaje con todo incluído |
air transportation | transporte o traslado aéreo |
ground transportation | transporte o traslado terrestre |
accommodation | alojamiento |
meal | comida |
guided visit | visita guiada |
brochure | folleto |