miércoles, 6 de julio de 2011

At the travel agency

Esta página tiene sonido. Para escuchar, debes descargar un programa. Click aquí. This website uses Microsoft Agent technology. Merlin (c) 1996-1998 Microsoft Corporation. All rights reservedAt the travel agency
Read the dialogue and try to understand it.Escuchar!
Agent: Good morning, sir. How may I help you?
Customer: Good morning. I intend to visit England with my wife. What would you recommend?
Agent: Well, we have several package deals. How long do you plan to stay?
Customer: We will stay around two weeks.
Agent: In that case, I would recommend you our all-inclusive tour.
Customer: What does it include?
Agent: It includes air and ground transportation, accommodation, meals and guided visits.
Customer: I really like that. May I have a brochure, please?
Agent: Of course, sir.
Language Focus
Read the vocabulary notes and try to remember the meanings.
How may I help you? ¿En qué puedo ayudarle? Es la fórmula de cortesía que se utiliza normalmente para ofrecer ayuda al cliente. También puede decirse What can I do for you?
to intend to tener la intención de
several varios
package deal paquete turístico
to plan planear, tener planeado
to stay permanecer, quedarse
all-inclusive tour viaje con todo incluído
air transportation transporte o traslado aéreo
ground transportation transporte o traslado terrestre
accommodation alojamiento
meal comida
guided visit visita guiada
brochure folleto

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