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Read the dialogue and try to understand it.
 Agent: Good morning, sir. How may I help you?
 Agent: Good morning, sir. How may I help you?Customer: Good morning. I intend to visit England with my wife. What would you recommend?
Agent: Well, we have several package deals. How long do you plan to stay?
Customer: We will stay around two weeks.
Agent: In that case, I would recommend you our all-inclusive tour.
Customer: What does it include?
Agent: It includes air and ground transportation, accommodation, meals and guided visits.
Customer: I really like that. May I have a brochure, please?
Agent: Of course, sir.
Language Focus
Read the vocabulary notes and try to remember the meanings.| How may I help you? | ¿En qué puedo ayudarle? Es la fórmula de cortesía que se utiliza normalmente para ofrecer ayuda al cliente. También puede decirse What can I do for you? | 
| to intend to | tener la intención de | 
| several | varios | 
| package deal | paquete turístico | 
| to plan | planear, tener planeado | 
| to stay | permanecer, quedarse | 
| all-inclusive tour | viaje con todo incluído | 
| air transportation | transporte o traslado aéreo | 
| ground transportation | transporte o traslado terrestre | 
| accommodation | alojamiento | 
| meal | comida | 
| guided visit | visita guiada | 
| brochure | folleto | 
 
 

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